How to remove yourself from Brandwatch
Also known as Crimson Hexagon
Brandwatch is a social listening product owned by Cision and registered in California as Crimson Hexagon. Use its data subject request form, or email dpo@cision.com. Brandwatch says it indexes public posts by handle, not by name, email or phone.
On average, Serus sends about 184 removal requests per person, 89% of them to data brokers, so expect Brandwatch to be one of many.
Reviewed by Anthon Wansland
Head of Product & Co-Founder
Serus is a privacy company with paid tools to find and remove your personal data. This guide shows the free way to do it yourself.
- Opt-out page
- portals.dporganizer.com
- Method
- Online form, Email, Phone
- Privacy email
- dpo@cision.com
- Cost
- Free
- Phone
- (212) 229-2240
- Mailing address
- 200 Vesey Street, New York, New York, 10281, United States
- Says it sold or shared data with
- A foreign actor, the federal government, other state governments, law enforcement (without a subpoena or court order), a generative AI developer
- Last updated
Brandwatch doesn't say how long removal takes. Under California law, a business has 45 days to act on a deletion request (15 business days for an opt-out of sale).
Phone, address, request figures and data practices: as Brandwatch reported them to the California data broker registry for 2024.
How to opt out of Brandwatch
- 1
Read Brandwatch's request page
Brandwatch publishes a data subject access request page that links to the request form.
- 2
Submit the data subject request form
The form is linked in this guide's opt-out field and in the California registry entry. Choose the request type that fits.
- 3
Include your social handle
Brandwatch says it indexes public posts by social handle, so give the usernames you want checked.
- 4
Email or call if the form fails
The registry lists dpo@cision.com. The request page lists +1-855-368-1500.
Watch out for
- Brandwatch says it doesn't index by name, email or phone, so a request with only those may find nothing.
- Brandwatch only shows public posts. Deleting a post at the source is a separate step.
- Its California registry entry reports no deletion requests in 2024.
Sources checked: cppa.ca.gov, brandwatch.com, portals.dporganizer.com
Last verified against the official page:
Who runs Brandwatch
Brandwatch is run by Crimson Hexagon.
Source: California data broker registry
What Brandwatch holds about you
- Social media profiles
What Brandwatch is known to collect, not a check of your listing.
Does it come back?
Brandwatch doesn't publish a relisting policy. New public posts can be indexed after a request is done.
Your rights
Brandwatch is on California's data broker registry (as Crimson Hexagon), so California residents can use CCPA rights. GDPR rights apply to people in the EU and UK.
General information, not legal advice.
Frequently asked
Why is Brandwatch listed as Crimson Hexagon?
California's registry lists it under that older company name, with the Brandwatch website.
Does Brandwatch search by my name?
Brandwatch says it indexes public posts by handle, not by name, email or phone.
Who owns Brandwatch?
Cision, according to Brandwatch's privacy contact details.
Related guide How to delete yourself and your information from the internet Something changed? If these steps no longer match the Brandwatch opt-out, tell us and we'll re-check it.