Digital Media Solutions opt-out
dmsunsub.io How to remove yourself from Digital Media Solutions
Also known as Digital Media Solutions, LLC
Digital Media Solutions lists dmsunsub.io as its site for California privacy requests, and ComplianceDept@dmsgroup.com as its contact email. Use the site first and the email if it doesn't work.
On average, Serus sends about 184 removal requests per person, 89% of them to data brokers, so expect Digital Media Solutions to be one of many.
Reviewed by Anthon Wansland
Head of Product & Co-Founder
Serus is a privacy company with paid tools to find and remove your personal data. This guide shows the free way to do it yourself.
- Opt-out page
- dmsunsub.io
- Method
- Online form, Email
- Privacy email
- compliancedept@dmsgroup.com
- What you need
- Email address
- Cost
- Free
- Phone
- (877) 236-8632
- Mailing address
- 3665 East Bay Dr., Suite 204-431, Largo, FL, 33771, United States
- Last updated
Digital Media Solutions doesn't say how long removal takes. Under California law, a business has 45 days to act on a deletion request (15 business days for an opt-out of sale).
Phone, address, request figures and data practices: as Digital Media Solutions reported them to the California data broker registry for 2024.
How to opt out of Digital Media Solutions
- 1
Go to dmsunsub.io
This is the address Digital Media Solutions gives the California registry as the place consumers use their privacy rights.
- 2
Email the compliance team if the site doesn't work for you
Write to ComplianceDept@dmsgroup.com and say which request you're making, such as opting out of the sale or sharing of your information. The registry also lists 877-236-8632.
- 3
Keep the confirmation
Save any confirmation page or reply as your record of the request.
Watch out for
- The California registry entry is for Digital Media Solutions, LLC, which says it's a new entity that didn't operate in 2024 after the Chapter 11 filing of Digital Media Solutions, Inc.
- Its registry entry reports 0 consumer requests of any type for 2024, so there are no response times to quote.
Sources checked: cppa.ca.gov, digitalmediasolutions.com, dmsunsub.io
Last verified against the official page:
Does it come back?
Digital Media Solutions doesn't publish a relisting policy.
Your rights
California: CCPA. If you live in California, the CCPA lets you ask a business to delete the personal information it holds about you and to stop selling or sharing it. Businesses generally have 45 days to respond.
California: the Delete Act. Data brokers that hold information on Californians must register with the state. California residents can use DROP, the state's Delete Request and Opt-out Platform, to send one deletion request to every registered broker at once.
Other US states. Virginia, Colorado, Connecticut, Texas, Oregon and a growing list of other states give residents a similar right to delete. Vermont, Texas and Oregon also make data brokers register with the state. Where no state law applies, the broker's own opt-out above still works for most people.
General information, not legal advice.
Frequently asked
Is Digital Media Solutions a registered data broker?
Yes. It's in the California Privacy Protection Agency's data broker registry as Digital Media Solutions, LLC, based in Largo, Florida.
Where do I send a privacy request?
Its registry entry points to dmsunsub.io and ComplianceDept@dmsgroup.com.
Does the registry say how fast it responds?
The entry reports 0 requests received, so it gives no response times.
Related guide How to delete yourself and your information from the internet 
Something changed? If these steps no longer match the Digital Media Solutions opt-out, tell us and we'll re-check it.
