Cybba opt-out
cybba-requests.my.onetrust.com How to remove yourself from Cybba
Cybba is an ad-data company in Boston, and there's no listing to find. California's registry gives privacy@cybba.com as its contact, and the OneTrust form on its filing handles opt-out of sale and deletion. In 2024 it reported a median of 16 days to answer a deletion request.
On average, Serus sends about 184 removal requests per person, 89% of them to data brokers, so expect Cybba to be one of many.
Reviewed by Anthon Wansland
Head of Product & Co-Founder
Serus is a privacy company with paid tools to find and remove your personal data. This guide shows the free way to do it yourself.
- Opt-out page
- cybba-requests.my.onetrust.com
- Method
- Online form
- Privacy email
- privacy@cybba.com
- What you need
- Email address
- Time to remove
- About 30 days
- Cost
- Free
- Phone
- (857) 284-7000
- Mailing address
- 374 Congress St, ste 500, Boston, MA, 02210, United States
- Opt-out requests (2024)
- Complied with 83% of 247, median 16 days
- Deletion requests (2024)
- Complied with 100% of 933,375, median 16 days
- Says it collects
- Precise geolocation
- Last updated
Phone, address, request figures and data practices: as Cybba reported them to the California data broker registry for 2024.
How to opt out of Cybba
- 1
Open Cybba's privacy request form
The form is hosted on OneTrust, a privacy-request platform, and is the route listed in Cybba's California registry filing.
- 2
Choose between opting out and deleting
Opting out of sale or sharing and asking for deletion are separate requests. Make both if you want both.
- 3
Confirm by email
Cybba verifies requests by email, so use an address you can open now and check spam for the confirmation.
- 4
Write to privacy@cybba.com if the form won't submit
Name the request, give the email address you want it tied to, and keep a copy of what you sent.
Watch out for
- Cybba doesn't hold a profile you can search. It matches on identifiers such as email, so the address you use in the request matters.
- Its registry entry says it collects precise geolocation.
- Of 247 opt-out-of-sale requests in its 2024 registry numbers, 41 were denied, so a request can be turned down if Cybba can't match it.
Sources checked: cppa.ca.gov, oag.ca.gov, cybba.com
Last verified against the official page:
What Cybba holds about you
- Email addresses
- Current address
- Age and date of birth
What Cybba is known to collect, not a check of your listing.
Does it come back?
Cybba doesn't publish a relisting policy. It sells advertising data that refreshes continuously, so check again after a few months.
Your rights
Cybba is on California's data broker registry. For 2024 it reported a mean of 18 days and a median of 16 days to respond to deletion requests, and the same figures for opt-out requests.
California: CCPA. If you live in California, the CCPA lets you ask a business to delete the personal information it holds about you and to stop selling or sharing it. Businesses generally have 45 days to respond.
California: the Delete Act. Data brokers that hold information on Californians must register with the state. California residents can use DROP, the state's Delete Request and Opt-out Platform, to send one deletion request to every registered broker at once.
Other US states. Virginia, Colorado, Connecticut, Texas, Oregon and a growing list of other states give residents a similar right to delete. Vermont, Texas and Oregon also make data brokers register with the state. Where no state law applies, the broker's own opt-out above still works for most people.
General information, not legal advice.
Frequently asked
Where do I send a Cybba removal request?
Use the OneTrust form in its California registry entry, or email privacy@cybba.com. The registry lists a phone number as well: (857) 284-7000.
How long does Cybba take to respond?
For 2024 its California filing reports a mean of 18 days and a median of 16 days to respond to deletion requests.
Can Cybba refuse?
Yes. Its filing shows 117 denied deletion requests and 41 denied opt-outs alongside the ones it completed. The registry doesn't say why.
Related guide How to delete yourself and your information from the internet 
Something changed? If these steps no longer match the Cybba opt-out, tell us and we'll re-check it.
