EXLService.com opt-out
exlservice.com How to remove yourself from EXLService.com
Also known as ExlService.com, LLC
ExlService.com, LLC tells California's registry it acts as a processing and sales agent for all three credit bureaus. Requests go to privacy@exlservice.com. Its filing shows all 15 opt-out requests denied, taking 20 days on average, and 3 of 22 deletion requests honored.
On average, Serus sends about 184 removal requests per person, 89% of them to data brokers, so expect EXLService.com to be one of many.
Reviewed by Anthon Wansland
Head of Product & Co-Founder
Serus is a privacy company with paid tools to find and remove your personal data. This guide shows the free way to do it yourself.
- Opt-out page
- exlservice.com
- Method
- Privacy email
- privacy@exlservice.com
- Time to remove
- About 17 days (median for deletion requests, as ExlService.com reported to California for 2024)
- Cost
- Free
- Phone
- (212) 277-7100
- Mailing address
- 320 Park Avenue 29th Floor, New York, NY, 10022, United States
- Opt-out requests (2024)
- Complied with 0% of 15, median 20 days
- Deletion requests (2024)
- Complied with 14% of 22, median 17 days
- Regulated by
- FCRA
- Last updated
Phone, address, request figures and data practices: as EXLService.com reported them to the California data broker registry for 2024.
How to opt out of EXLService.com
- 1
Email privacy@exlservice.com
That's the contact in the California registry. Say what you want (access, deletion or opt-out of sale) and which credit-bureau product or record you think involves you.
- 2
Read section 7 of the privacy policy
The policy's "Your Rights in Relation to Your Personal Data" section covers how EXL handles rights requests and the identity checks it may run.
- 3
Be ready to prove who you are
EXL says it may use government ID to verify identity when you exercise rights.
Watch out for
- ExlService.com says it is regulated by the Fair Credit Reporting Act. In its California filing it denied 15 of 15 opt-out requests and 19 of 22 deletion requests.
- Credit bureau data lives with Equifax, Experian and TransUnion. A request to EXL doesn't change what they hold.
Sources checked: cppa.ca.gov, exlservice.com, pmp.exlservice.com
Last verified against the official page:
Who runs EXLService.com
EXLService.com is run by ExlService.com. The same company also registers not applicable.
Source: California data broker registry
Does it come back?
ExlService.com doesn't publish a relisting policy.
Your rights
ExlService.com is in California's registry. Its response times were 16 to 17 days for deletion and 20 days for opt-out.
General information, not legal advice.
Frequently asked
What does ExlService.com do with credit data?
Its California filing says it is a processing and sales agent for all three credit bureaus.
Will it delete my data?
The filing shows 3 of 22 deletion requests complied with in whole and 19 denied.
Does a credit freeze help?
It limits who can pull your credit file, but it isn't a request to EXL. Ask the three bureaus for a freeze separately.
Related guide How to delete yourself and your information from the internet 
Something changed? If these steps no longer match the EXLService.com opt-out, tell us and we'll re-check it.
