SmartMove opt-out
smartmove.us How to remove yourself from SmartMove
Also known as CTAM LeadShare Corp.
SmartMove is a moving and cable-provider lookup site run by CTAM MSO Marketing Corp. Its privacy policy links forms for deletion and for opting out of sale, and it also takes email requests. It reports answering in about 2 business days.
On average, Serus sends about 184 removal requests per person, 89% of them to data brokers, so expect SmartMove to be one of many.
Reviewed by Anthon Wansland
Head of Product & Co-Founder
Serus is a privacy company with paid tools to find and remove your personal data. This guide shows the free way to do it yourself.
- Opt-out page
- smartmove.us
- Method
- Online form, Email
- Privacy email
- compliance@ctam.com
- Time to remove
- About 16 days (median for deletion requests, as CTAM LeadShare reported to California for 2024)
- Cost
- Free
- Phone
- (301) 485-8933
- Mailing address
- 2000 Duke St FL3, Alexandria, VA, 22314, United States
- Opt-out requests (2024)
- Complied with 100% of 17,683, median 16 days
- Deletion requests (2024)
- Complied with 95% of 17,683, median 16 days
- Last updated
Phone, address, request figures and data practices: as SmartMove reported them to the California data broker registry for 2024.
How to opt out of SmartMove
- 1
Open the privacy policy
Go to smartmove.us/company/privacy and find the section on submitting a request about your information.
- 2
Use the opt-out form for sale
A separate form in the same policy handles opting out of the sale of your information to unaffiliated third parties and data cooperatives.
- 3
Or send an email
For a data request, email SmartMove with the subject "Data Privacy Request". California residents opting out of sale use the subject "CCPA Opt-Out Notice" (the registry lists compliance@ctam.com as the contact).
- 4
Appeal a denial
The policy has an appeal form for denials. Verify your email and SmartMove reviews the decision.
Watch out for
- An agent can file for you. SmartMove then wants written permission and government ID from both of you.
- SmartMove says its site doesn't collect names or email addresses. Quote forms pass them to service providers instead, so you may have to ask those companies separately.
Sources checked: cppa.ca.gov, smartmove.us
Last verified against the official page:
Who runs SmartMove
SmartMove is run by CTAM LeadShare.
Source: California data broker registry
What SmartMove holds about you
- Full name and aliases
- Current address
- Email addresses
What SmartMove is known to collect, not a check of your listing.
Does it come back?
SmartMove doesn't publish a relisting policy.
Your rights
CTAM LeadShare Corp. files SmartMove's entry on the California data broker registry. SmartMove says it honors requests to access, correct or delete data from any US resident.
California: CCPA. If you live in California, the CCPA lets you ask a business to delete the personal information it holds about you and to stop selling or sharing it. Businesses generally have 45 days to respond.
California: the Delete Act. Data brokers that hold information on Californians must register with the state. California residents can use DROP, the state's Delete Request and Opt-out Platform, to send one deletion request to every registered broker at once.
Other US states. Virginia, Colorado, Connecticut, Texas, Oregon and a growing list of other states give residents a similar right to delete. Vermont, Texas and Oregon also make data brokers register with the state. Where no state law applies, the broker's own opt-out above still works for most people.
General information, not legal advice.
Frequently asked
How fast does SmartMove respond?
Its California notice says that in 2025 it responded on average within 2 business days, with a median of 1.5 days.
Do I have to live in California?
No. SmartMove says it honors requests from any US resident.
What email subject should I use?
"Data Privacy Request" for a data request, and "CCPA Opt-Out Notice" for a California opt-out of sale.
Related guide How to delete yourself and your information from the internet 
Something changed? If these steps no longer match the SmartMove opt-out, tell us and we'll re-check it.
